While we genuinely appreciate people loving our brand enough to want to leave our branded wrapping on their flowes, this will have a negative effect on the lifespan of the bouquet. If left on, flower wrapping traps moisture and promotes mould.
Upon receipt, please follow the instructions in your flower care guide - remove wrapping and any leaves which will be below the water line in your vase. Cut the stems at a 45 degree angle and regularly change the water.
High temperatures can be tough on fresh stems. Discover our essential tips and tricks to help your flowers survive the heatwave and stay vibrant for longer.
HELP CENTRE
Please search our help centre below to find the answer to any question you may have



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