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HELP CENTRE

Please search our help centre below to find the answer to any question you may have

Knowledge base

Placing An Order

Popular Queries 7

See all 7 articles

Processing Your Order 4

Help With Order 3

Product Advice 4

Find The Perfect Gift 1

Help me choose the perfect gift for any occasion

Anonymity 2

Existing Orders

Popular Queries 1

Making a change to an order

Payment Queries 3

My Account 1

How do I unsubscribe from emails?

Subscriptions & Schemes

Popular Queries 5

Subscriptions 14

See all 14 articles

Appleyard Privilege 4

Appleyard Moments 5

Refer A Friend 1

How can I check my refer a friend credit amount?

Corporate 6

See all 6 articles

Flower Care

General 8

See all 8 articles

Peonies 1

How Do I Care For My Peonies?

Roses 3

Lilies 4

Sunflowers 1

My Sunflowers are drooping

Freesias 1

Why are my Freesia delivered in bud?

Hydrangeas 1

How do I care for cut Hydrangeas?

Alstroemeria 2

Hyacinths 1

How do I get the most from my Hyacinths?

Product Quality Matter

Popular Queries 3

Product Query 3

Product Quality 4

I Am The Recipient 1

How do I find out who sent me flowers?

How To Contact Us

Customer Service and Support 2

Delivery

Popular Queries 6

See all 6 articles

Delivery Options 7

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Delivery Issues 4

Where We Deliver To 6

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Delivery Advice 2

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